Quality of Service

Service is the opportunity to interact with and to make things possible for our clients. Therefore, our culture goes beyond service as far as total involvement and engagement with clients. Our contact center is ready 24 hours every single day for reliable.

One Stop
ICT Solution

Solution is indeed our business. We have end-toend- solutions for every aspect of information services in every layer of process as far to the layer of business processes with flexible and customized solutions, unique to each of our client's needs and requirements.


The whole operation of Bitsnet are supported by end-to-end redundancy at all layers, form the layer of infrastructure, active devices,network system to the very end of support layer. Failure is truly not an option for us here at Bitsnet.

Best Total
Cost of Ownership

The most efficient Total Cost of Ownership(TCO) that Bitsnet offer to clients is indeed the result of quality of solutions and service we deliver Hig-Qualty proposition from Bitsnet produces best value of performance that in the end maximazes the bottom line TCO.

New Year Offer for January 2020

In order to welcome the new year 2020 Bitsnet offers free installation fees, let’s install the Internet from Bitsnet, make your new year more enjoyable.

  • Free Service Instalation

Live movies and TV-shows for best friends

lets you watch TV channels that you subscribe at home, from your gadgets or laptop. So now, nothing can hold you back from watching your favorite TV shows and movies

  • 4K
    Ultra HD Quality
  • 100+
    Online Channels
  • Ultra-speed Connection
  • SLA 99.50%
  • *Free Installation
  • MRTG Monitoring
  • Flexible Tariff Plans
  • Fast Support 24/7

What our customers say ?

Hotel Holiday Inn

The overall quality is very good

Hotel Aston

To maintain network stability (bandwidth) and maintained, respect and active communication with customers

Hotel Santika Indonesia

Good, stable and cheap service, very friendly customer service and fast response

Hotel InterContinental

At the firs time using Bitsnet to support our business, feeling happy and don't move to another Internet Service Provider

PT. Jasa Marga (Persero)

Best Service Internet Provider for Business

PT. Selim Elektro

Very satisfying the product solutions offered

Our Partners


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